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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hearts Faith

August 31, 2024

5  out of  5
rating by Hearts Faith
"They offered me a better deal than the company I was with for over a decade (AFI), so I made the switch! That is worth the 5 star review. Now I just have to get my info registered in the app. I hope they can fix the app for me soon so I am able to show proof of insurance and review my policy."
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Linda Jackson

August 1, 2024

5  out of  5
rating by Linda Jackson
"Hunter was amazing informative sweet nice and caring."
We responded:
"Linda, thank you! We agree, Hunter does an amazing job"
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frank hughes

June 21, 2024

5  out of  5
rating by frank hughes
"Parked our 2014 Edge in our driveway Thursday 6/13 without problems and headed up north for R&R. On Tuesday 6/18 car wouldn't start. Lifting hood saw multiple wires chewed on by a critter. Talking with Joe and his staff found out our comprehensive would cover some cost of repairs and they proceeded to assist us with claims filing, lining up an appraiser and assistance with all our needs during this time. We are grateful for their effort. Can add more after final repair of vehicle is done."
We responded:
"Frank - thank you for the kind words and glad we were able to help! "
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Jenine Opala

April 26, 2024

5  out of  5
rating by Jenine Opala
"Joe and his staff are wonderful to work with. The staff are always there to help when needed. They definitely give you a piece of mind!"
We responded:
"Jenine, thank you so much for the kind words! It has been great to work with you and I appreciate you trusting us to take care of all your insurance needs."
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kevin schueller

April 7, 2024

5  out of  5
rating by kevin schueller
"I have been with State Farm for over 40 years. The insurance has always been good, but it is the customer service that keeps me with State Farm. Joe and the entire staff are available to answer any questions and are professional to work with."
We responded:
"Thank you Kevin! We are thankful to have you as a long time customer and appreciate the kind words. "
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Maria Zagorski

February 13, 2024

5  out of  5
rating by Maria Zagorski
"Extremely helpful. Going out their way. Above and beyond regular work hours. They want to keep you safe and covered adequately."
We responded:
"Thank you Maria! We appreciate you trusting us to help you with all of your insurance needs. "
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Josh Goodman

November 18, 2023

5  out of  5
rating by Josh Goodman
"Even though my heart will always be State Farm, Joe is one of the best! Top notch service always. You should try State Farm Bank too...you'll be surprised with the rates. Update 11/23. They're still the best!"
We responded:
"Thanks Josh! Appreciate the kind words! Enjoy your weekend."
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Stephen Sinclair

August 14, 2023

5  out of  5
rating by Stephen Sinclair
"I’m very pleased with Joe and State Farm. He’s very responsive and goes above and beyond to help"
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Jack Smith

July 7, 2023

5  out of  5
rating by Jack Smith
"Joe and his team have been great to work with and am thankful to have trusted them with my insurance needs. Thanks Joe!"
We responded:
"Thank you Jack! "
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Kadee Paske

November 29, 2022

5  out of  5
rating by Kadee Paske
"Joe does awesome work and has helped us greatly! Personal service and answered all our questions quickly and efficiently! Thanks!!"
We responded:
"Thank you Kadee!"
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Kia Carter

November 2, 2022

5  out of  5
rating by Kia Carter
"I had the pleasure of speaking with Elizabeth Bergeron for some insurance help and she was absolutely amazing! She was incredibly knowledgable and if there was something she couldn't answer for me, she found someone who could. She made sure I covered all my bases and had everything I needed for my business to be fully protected. She even called back later in the day to follow up and made absolutely sure I had all my questions answered, had all the coverage I needed, and to make sure I knew if I had any other questions, concerns, or needed anything at all to call her and she would be there to help. We've never had a bad experience working with Joe or anyone from his office. Would recommend them to anyone!"
We responded:
"Thank you Kia, we appreciate the kind words and are glad to have helped you find business insurance. I’m very blessed to have Elizabeth on my team. "
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Monica M.

August 17, 2022

5  out of  5
rating by Monica M.
"Joe and his team have been my trusted insurance providers for years. I'm writing to express my gratitude for everything Joe did to help me out with both a homeowner claim and a DI claim this year. Having to file claims can be stressful, and Joe made the process easier as he helped me navigate each step. I am so thankful that State Farm came through for me in my time of need. That's what you hope for with your insurance provider, and that's what Joe and State Farm did for me."
We responded:
"Thank you Monica! I’m really excited for the great news you received today."
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Kenneth Cerreta

August 14, 2022

5  out of  5
rating by Kenneth Cerreta
"The staff at the Joe Bonow Office here did an excellent job. They responded clearly and promptly, handled the "paperwork" efficiently and established good communications with the Home Office. And were especially sensitive to the situation. A special thanks to Carley and Kim who were always ready with the answers to my questions. Well Done."
We responded:
"Ken we appreciate the kind words. You’re a pleasure to work with!"
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Rich Mesa

July 31, 2022

5  out of  5
rating by Rich Mesa
"My wife and I have always been pleased with State Farm Insurance. Joe Bono and his team are always ready to help with anything that comes up."
We responded:
"Thanks Rich! It’s a pleasure working with you."
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Jackie Peterson

July 25, 2022

5  out of  5
rating by Jackie Peterson
"I was looking to change our auto and homeowners insurance and called State Farm. I got connected to a gal named Kim and she went above and beyond to help me with my decisions. She explained a lot of the benefits of both types of insurance (auto and home owners) which were helpful. Very patient also!!!"
We responded:
"Thanks Jackie! Welcome to State Farm."
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Collin Marak

July 12, 2022

5  out of  5
rating by Collin Marak
"I am a customer with State Farm and their customer service is top notch 5 stars their insurance coverage is the best I have ever had and they also have amazing rates"
We responded:
"Collin, thank you. We appreciate the kind words."
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Katie Weso

July 9, 2022

5  out of  5
rating by Katie Weso
"Joe and his team take great care of my family. I appreciate that Joe is honest and straight forward about what I need to have in place. Edit- three years later. Joe's team is still amazing. They have helped me protect my home, cars, family and my business."
We responded:
"Thank you Katie!"
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Persephanie

July 7, 2022

5  out of  5
rating by Persephanie
"Joe and his staff have been so good to me. They’ve seen me through many hard times, and they’re so accommodating."
We responded:
"It’s always great to work with you, thank you."
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Anthony Gaspard

February 22, 2022

5  out of  5
rating by Anthony Gaspard
"Very happy with the service that I received today from Joe and His team and happy to do business with them."
We responded:
"Thanks Anthony! It was great to speak with you today, we appreciate the kind words!"
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Tim Bernicky

December 18, 2021

1  out of  5
rating by Tim Bernicky
"Joe is very unprofessional and a very bad person. I caught him doing some shady things with my account. He was charging me for things that I specifically told him that I didn't want. I have told him multiple times to cancel those aspects of my account."
We responded:
"Tim Bernicky - thanks for reaching out, although if you’d contacted us directly we could have helped more quickly. We have time stamped records for all customer interactions and we haven’t had any contact with you since July 24, 2020. Please call me Monday after 9:00am and I will find out more about what’s going on with your account. Thanks!"
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Kate Bishop

October 24, 2021

5  out of  5
rating by Kate Bishop
"If you are looking for a great agent who is knowledgeable and extremely responsive, Joe is your guy! He takes the time to walk you through everything, answer your questions and inform you of the types of policies that are best for you and your family for the present as well as the future."
We responded:
"Great working with you Kate! Thanks."
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Tammy Werblow

October 20, 2021

5  out of  5
rating by Tammy Werblow
"Joe was great to work with! He was very thorough in explaining the different insurance options to me. I had lots of questions, and Joe was always very quick to respond in a way that made sense to me. I was very indecisive, and Joe was very patient and understanding with me. I highly recommend Joe for all of your insurance needs!"
We responded:
"Thanks Tammy!"
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KiKi Lynn

September 17, 2021

5  out of  5
rating by KiKi Lynn
"Joe is an amazing agent who really cares about his clients! Knowledgeable, personable, professional, and a good person. I’ve been with State Farm for 10 years and have nothing but good things to say about my experience with his office."
We responded:
"Thank you!"
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Anne Lenichek

September 7, 2021

5  out of  5
rating by Anne Lenichek
"Great agency, great people. Thank you for notarizing our documents!"
We responded:
"Thank you Anne!"
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Beth Kuhn

March 10, 2021

5  out of  5
rating by Beth Kuhn
"Joe is really good at what he does. He is detailed but efficient -- he figures out your situation, makes sure he has the necessary information, and gets you what you need. No need to look elsewhere-- he is the best."
We responded:
"Thank you Beth!"